Have questions about dog day care in Twickenham Teddington or Hampton? You're in the right place. 

At TW Dogs, we provide premium dog day care with enrichment, structured play, and professional care. Here are answers to the most common questions we get from new and prospective members.

Where are your paddocks?

Our paddocks are located on 2 acres of private, secure land in Chessington, designed exclusively for our day care dogs. We’ve divided the space into multiple paddocks to suit different age groups, personalities, and energy levels - ensuring safe, well-matched playgroups for every dog.

Do you have a separate area for puppies? 

Yes - we have two designated puppy paddocks where young pups can play, rest, and learn at their own pace, with other likeminded friends. This space supports gentle confidence-building and age-appropriate routines under the care of our trained team.

Do I need to be home when you collect my dog? 

Only if you want to be! We are fully insured as key holders, and many of our members provide us with access keys. This is ideal if you’re working from home or have a busy morning - we’ll quietly collect your dog without interrupting your day.

I only need occasional day care. Can my dog still come to you? 

We specialise in care for regular weekly members only. This allows us to build a meaningful relationship with each dog, better understand their personality and needs, and ensure a safe, balanced group dynamic - all of which contribute to a more enriching experience for your dog.

What happens when it rains (or gets muddy)?

We’re outdoors in all weathers - and yes, we do get gloriously muddy in the winter months! But we embrace it. Dogs are free to enjoy nature, and we provide a warm rinse and towel dry before they head home so you’re not left with a mud monster.

 

Each paddock has a cosy cabin with beds and heaters, offering shelter and rest when needed. We recommend a coat or full-body suit for most breeds on wet days.

What do the dogs do all day? 

Our days are packed with fun, enrichment, and rest. Dogs enjoy:

  • Dogtivities like scent trails, puzzles, and confidence courses
  • Play on A-frames, tunnels, splash pools (in summer), and more
  • Treat-based games, toy time, and social interaction
  • Structured downtime, especially for pups who need regular naps and meals

Our daily schedule is designed to provide the perfect mix of stimulation and rest, overseen by our IMDT trained, canine first aid qualified team.

What happens on a trial day?

We collect your dog just like on a normal day. Throughout the day, we observe how they settle in the van, respond to new environments, interact with other dogs, and connect with our team.

 

You’ll receive updates during the day, and we’ll give you clear feedback afterwards on how your dog got on and whether they’re suited to our regular groups.

How do we become TW Dogs Members?

Once we’ve confirmed space in your area, we’ll send you a digital registration pack to complete - including a short form and your dog’s vaccination record.

 

Once everything is in place, we’ll arrange your trial day and start your dog’s TW Dogs adventure!

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TW Dogs Ltd License Number 201800879 with City Paws Club Ltd © TW Dogs